The pillars that support our successful I.T. strategy are as follows:
Good service is the key to our success. A fast turn-around on jobs and a high quality of service are of the utmost importance to us.
Listening to our customers
When you talk, we listen! That might sound obvious, but it's a quality that we've found has become increasingly rare when dealing with much larger I.T. companies. Communication with customers is crucial to the success of a local I.T. shop, so please feel free to come in and talk through any I.T. problems or product requirements you may have and we'll be happy to help you in any way we can..
Here at I.Tech we always aim to get the best price for products or parts. This benefits are customers who enjoy value for money, and it benefits us as we receive repeat custom and regular referrals.
Fast turn-around time
We understand that everyone is busy and problems with a computer, printer or phone can cause unnecessary stress. Therefore, we will provide you with a realistic time-scale of how long it will take for a repair to be made or a part to be delivered and then keep you updated on the progress of the job.
Everyone wants different things from their technology. This is why colour, brand, price and service requirements are all taken into account when discussing possible options with our customers.